IT Support and Service Desk - Part 2 - More Advanced Topics

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IT Support and Service Desk - Part 2 - More Advanced Topics - Let me help you land your first job in IT. Learn about different roles, procedures, tools, and appli

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 2


What you'll learn

• How a Support / Service Desk operates
• Basic concepts of virtual machines (Hyper-V, Virtual Box)
• Monitoring IT resources
• Procedures and key terms
• Web applications and hosting
• Cloud solutions and backups
• Troubleshooting
• Enterprise password managers
• Security...

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