IT Support and Service Desk jobs -Crash Course for Beginners

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IT Support and Service Desk jobs -Crash Course for Beginners - Let me help you land your first job in IT. Learn about different roles, procedures, tools, and appli

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1


What you'll learn

• How a Support / Service Desk operates
• Tools to use
• Create, assign, resolve, and close a ticket
• Hardware concepts
• Operating Systems
• Microsoft Office
• Troubleshooting basic IT issues
• ITIL key terms
• Tips from experts

Requirements...

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