Change your life and grow an IT Support business!
What you'll learn
- Students will learn the different IT support services they can offer their customers.
- Students will learn the different cloud services they can offer their customers
- Students will learn about different IT support pricing models and how to price their services.
- Students will learn about the different software tools they'll need to be able to provide IT support services.
- Students will learn the basics on how to market their services to attract new customers.
- Students will learn how to successfully apply a sales process
- Students will learn how to audit a client IT network.
- Students will learn how to present their services to their prospective customers.
- Students will learn how to send a professional proposal to their prospective customers.
- Students will be given tips on how to scale their business.
Requirements
- Students should have a desire to start an IT support company or want to have a career as a freelance IT professional
- Students will need a basic knowledge of IT networks
- Students will need a basic knowledge of Windows operating systems
Description
Welcome to my course on how to start and run your own successful IT company.Do you want to grow your own successful IT company? Do you want to escape a mundane IT job and be your own boss? Perhaps you already have an IT company but are frustrated with your growth?
If so, this is the course for you!
My name is Jonathan Edwards and I've been an IT Professional for 19 years. For 11 of those years I have owned and managed my own IT support company. In addition, I also own and manage my own Cloud Services company.
I am vastly experienced in providing IT services to small-medium sized businesses and running a business.
What will this course cover?
- Providing IT support to SME's is much more than simply fixing computers! This course will provide you with all the information you need and the services you should be offering.
- Cloud Services is massive for your customers! You need to be earning regular profit from providing cloud services for you customers
- Pricing is a HUGE topic within the industry. You have to price your services to remain competitive but also to provide your business with good profits. You'll learn how.
- You'll need lots of software tools so you can scale and offer great service. We'll look at some of these in this course.
- We'll touch on marketing. You're going to need a steady stream of new customers every month so you can grow. We'll look at what you should be doing and shouldn't be doing in the marketing world.
- Successful Client Onboarding can be the difference between getting new customers and not getting new customers! I'll show you a sales process that I've developed over my 11 years of running an IT company. You'll learn how to maximise your time and stop dealing with time wasters!
- How do you go from a one-man band to a successful IT company? I'll share some of the tips that have ensured that my business has always enjoyed steady growth.
I have been in the IT company trenches for 11 years. Every issue that you encounter on your journey I will have faced at some point. I will be on hand to answer all of your questions.
Be your own boss, create freedom in your life, start an IT company
Who this course is for:
- Anyone who wants to start their own IT support company
- Anyone who owns a IT support company and has a desire to grow
- Anyone who works in an IT role and wants to expand their knowledge on managing businesses
